Get in Touch
Contact WhisperPaw Songs
Lily & Ryan read every message from their Montana studio. Email is the best way to reach them — for questions before ordering, delivery updates, memorial orders, refunds, or press.
Try these first
Many questions are answered instantly — no need to wait for a reply.
What to include in your email
A little context helps Lily & Ryan reply faster — you do not need a long essay.
- ·Order or delivery question: Include the email you used at checkout and your pet's name.
- ·Rainbow Bridge / memorial order: Tell us your timeline — we prioritize memorial messages.
- ·Refund or revision request: Share your order email and what did not feel right — we respond quickly.
Response time
Most messages get a reply within one business day (Mon–Fri, US Mountain Time). Memorial and urgent delivery questions are prioritized.
Studio location
Handcrafted on Lily & Ryan's farm studio in Montana, USA. Songs are delivered digitally by email — no shipping address needed.
Meet the founders →Press & media
Journalists and podcast hosts — see our media kit for founder bios, stats, and story angles, or email us directly.
Press & media kit →Ready to order?
Tell us about your pet on the order form — MP3 + printable lyrics PDF delivered by email.
Create a custom pet song →