Privacy Policy

WhisperPaw Songs operates this website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Transaction information including the information you provide to us to create a song, items you view, put in your cart, or purchase or cancel, and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

We may also collect information that cannot reasonably be used to infer information about, or otherwise be linked to you, known as deidentified information. Deidentified information is not considered personal information. We may use or share deidentified information without obligation to you, except as prohibited by applicable law.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you. You may share certain information with us, including when you create an account, visit or use the Services, communicate with us, participate in sweepstakes or promotions, or make a purchase.
• Automatically. We may automatically collect certain information about your device, browser, and how you use our Services using cookies, web beacons, and other tracking technologies.
• From third parties. We may receive information about you from third-party partners, including analytics providers, advertising partners, and social media platforms.

How We Use Your Personal Information

We use the personal information we collect or process to:

• Provide, operate, maintain, and improve our Services
• Process transactions and fulfill orders
• Send you transactional and promotional communications
• Respond to your comments, questions, and requests
• Monitor and analyze usage and trends to improve the Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations
• Personalize and improve your experience with the Services

Sharing Your Personal Information

We may share your personal information with third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential. We may also share your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes without your consent.

Cookies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Your Rights

Depending on your location and applicable law, you may have the right to access, correct, delete, or restrict processing of your personal information. You may also have the right to object to processing or to receive a portable copy of your data. To exercise these rights, please contact us at [email protected].

Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].