What is WhisperPaw Songs?

WhisperPaw Songs is a custom pet song service based in Montana. Lily and Ryan Whitaker write and produce original, personalized songs for dogs, cats, rabbits, birds, horses, guinea pigs, hamsters, and other pets. Each song is based on your pet's name, breed, personality, and story. Songs are delivered as an MP3 file and printable lyrics PDF within 7 days.

How much does a custom pet song cost?

WhisperPaw Songs offers two pricing tiers: Standard at $59 with 7-day delivery, and Express at $79 with 24-hour priority delivery. Both tiers include a full vocal MP3 recording and a printable lyrics PDF.

How quickly will I receive my pet's custom song?

Standard songs are delivered within 7 days. Express songs are delivered within 24 hours with priority queue placement. You receive your finished song by email as an MP3 file plus a printable lyrics PDF.

What pets can get a custom song from WhisperPaw Songs?

WhisperPaw Songs creates custom songs for dogs, cats, rabbits, birds, horses, guinea pigs, hamsters, and any pet you love.

What music genres are available for custom pet songs?

Available genres include Country / Acoustic Folk, Warm Americana, Soft Indie / Singer-Songwriter, Gentle Pop Ballad, Folk Lullaby, Bluegrass / Old-Time, and Heartland / Soft Rock. The genre is matched to your pet's personality and the occasion.

Can I get a memorial song for a pet who passed away?

Yes. WhisperPaw Songs creates Rainbow Bridge memorial songs for pets who have passed. These orders are handled with the deepest care. Over 200 memorial songs have been created for families across the United States.

Is there a money-back guarantee on custom pet songs?

Yes. WhisperPaw Songs offers a full money-back guarantee on every song. If the finished song does not move you, a refund is issued with no questions asked.

What information do I need to share to order a custom pet song?

You share your pet's name, breed or type, age, personality traits, and favorite moments. The more detail you provide, the more personal the song becomes. No writing skills are needed.

Can I share my custom pet song on social media?

Yes. The song is yours to keep, share, and play wherever and whenever you like, forever. Many pet parents share their song reveals on social media.

Who are Lily and Ryan Whitaker?

Lily Whitaker is a former elementary school music teacher from Montana and the head songwriter at WhisperPaw Songs. Ryan Whitaker is a former Nashville sound engineer who handles all recording and production. Together they founded WhisperPaw Songs and have created over 1,200 custom pet songs.

Terms of Service — WhisperPaw Songs

OVERVIEW

Welcome to WhisperPaw Songs! The terms "we", "us" and "our" refer to WhisperPaw Songs. WhisperPaw Songs operates this website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated experience (the "Services"). The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our website or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our website is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

While we aim to create something deeply moving and meaningful, the final result may differ from what you initially imagined. As with any services, interpretations and emotional responses can vary. We do not warrant that the appearance, quality, or emotional impact of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our website. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. WhisperPaw Songs reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until WhisperPaw Songs confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as WhisperPaw Songs may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail provided at the time the order was made. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our website. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

SECTION 5 - DELIVERY

We provide access to purchased services by making an access link available through the Services and may also send a courtesy notification to the email address you provide. It is your responsibility to ensure that the email address you provide is accurate and capable of receiving our messages. Delivery is complete when the access link is made available, whether or not you open the email, click the link, or play the services, and whether or not any email notification is received (including if the email address provided is incorrect or inaccessible, or messages are filtered or bounce).

Upon delivery, responsibility for access, and the risk of loss or failure to access the product passes to you. This includes circumstances where you do not open the email, misplace it, or where delivery fails due to an incorrect or inaccessible email address provided by you. Please check your spam or junk folders if you do not see your delivery. Access links may be time-limited, changed, or disabled without notice. We do not promise ongoing hosting, archiving, backup, re-delivery, or continued availability. Delivery times are estimates only and are not guaranteed.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by WhisperPaw Songs, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Subject to applicable law and our Privacy Policy, you grant WhisperPaw Songs a perpetual, worldwide, non-exclusive, royalty-free, irrevocable, transferable, and sublicensable license to use, reproduce, modify, edit for length or clarity, publish, distribute, publicly perform and display, translate, and create derivative works from—including for marketing and promotional purposes—(a) materials you provide to us, whether through the Services or otherwise; (b) any outputs delivered to you; and (c) your communications with us, in any media now known or later developed, without further notice or compensation. You represent and warrant that you have all necessary rights and consents for any names, voices, likenesses, or personal data of others you provide, including minors.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.

SECTION 9 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 10 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. Feedback reflects the opinions of the individuals who provide it and not necessarily those of WhisperPaw Songs.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product delivery charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; or (f) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services.

SECTION 13 - DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WHISPERPAW SONGS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SECTION 14 - LIMITATION OF LIABILITY

IN NO EVENT SHALL WHISPERPAW SONGS, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, OR ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN.

SECTION 15 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

SECTION 16 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected].